Elements and Performance Criteria
- Select the ISP
- Review comparable characteristics of a range of hosting services
- Review the client usage, and ensure that email and mailing list services are flexible enough, to meet current and future business needs
- Review the support service standards, to ensure that they meet the business needs
- Ensure that the ISP hosting service has sufficient data capacity to cover partial outages
- Determine the availability of security technologies
- Determine the availability of scripting languages
- Evaluate optional server applications for advanced web business functions
- Confirm the client selection criteria, and select the ISP hosting service that best matches the criteria
- Ensure guarantee of a permanent online presence
- Ensure that the web host meets the technical requirements
- Take action to ensure that the operating system supports the preferred business development software, applications, extensions and databases
- Establish that the web-host servers support dynamic websites, using the preferred business technologies
- Establish that the web host provides current, and future, disk space requirements
- Establish that site-analysis reports are available, and are flexible enough to meet business needs
- Establish that security systems and payment technologies, meet business and customer expectations, and requirements
- Benchmark performance and test it against specified criteria
- Test the performance of the ISP during on and off peak times, and record the outcomes
- Establish that email and mailing services have backup procedures in place, and are protected from damage, erasure or unwanted damage
- Take action to ensure that the support services perform according to business needs